Customer Service

Where are we located?

We are located in Austria, Europe.

How do I pay?


We offer different payment methods:

• PayPal
• Credit Card / Debit Card
• Sofort-Überweisung / Sofort-Banking


What about our shipping costs?

• Free shipping in europe


• UAE: 6€ (Free shipping on orders above 50€)
• Mexiko: 9€ (Free shipping on orders above 50€)
• Rest of the world: 20€ (Free shipping on orders above 50€)


How long does it take?

We offer standard delivery service:

• Europe: Arrives 1-3 business days from shipped date
• International: 7-12 business days from shipped date
• We will do all we can to ensure your order is delivered on time.
• ODIOM cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

 

What is your return policy?

If for any reason you are not fully satisfied with your purchase, you may return your whole purchase, or part of it, within 14 working days from the date of delivery.

 To do this, just contact us at info@odiom-sunglasses.com explaining the reason for the return and we'll provide you with instructions on how to send the article(s) to us for a refund of the cost of your purchased item(s). To be eligible for a return, your item must be in the same condition that you received it in.
In the unlikely event that the product has a manufacturing defect, we will replace it, or if not available in stock, return the full cost of your purchase, without any further expense on your part.

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